Superlines Terms of Service
Last updated: 2025-01-07
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer", "you", or "your") and Grew Oy (Business ID: 3121383-4), a company registered in Finland ("Company", "we", "us", or "our") regarding your use of Superlines platform and related services (collectively, the "Service").
1. Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
2. Service Description
Superlines is a SaaS platform that provides AI-powered marketing analytics services. The Service includes:
- Analysis of marketing data using artificial intelligence
- Integration with third-party marketing platforms and data sources
- Generation of marketing insights and recommendations
- Access to our web interface and API
3. License and Use Rights
We grant you a limited, non-exclusive, non-transferable, revocable license to:
- Access and use the Service for your internal business purposes
- Connect your marketing data sources to the Service
- Generate and export reports and insights
You may not:
- License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Service
- Modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Service
- Access the Service to build a competing product or service
- Use the Service in any way that violates applicable laws or regulations
4. Data Rights and Privacy
- You retain all rights to your data. By using the Service, you grant us a license to process your data as necessary to provide the Service.
- We will handle your data in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
- You represent and warrant that you have the right to share any data you provide and that your use of the Service will not violate any third-party rights or applicable laws.
5. AI Services and Third-Party Integrations
The Service utilizes artificial intelligence services from providers including Google (Gemini or other models by Google), OpenAI, Anthropic, and Mistral. You acknowledge that:
- AI-generated content may not always be accurate or complete
- We do not guarantee the availability or performance of third-party AI services
- The Service may be affected by changes or disruptions in third-party services
- Use of AI services is subject to their respective terms and conditions
6. Fees and Payment
- You agree to pay all fees according to the pricing plan you select.
- Fees are non-refundable except as required by law.
- We may change our fees upon 30 days' notice.
- Late payments may result in service suspension.
7. Confidentiality
"Confidential Information" includes all non-public information disclosed by either party to the other, such as business plans, technical data, and customer information.
Each party agrees to:
- Protect the other party's Confidential Information with the same care it uses for its own
- Not disclose Confidential Information to any third party except as necessary to provide the Service
- Return or destroy Confidential Information upon termination of these Terms
8. Intellectual Property
The Service, including all software, algorithms, designs, and content (excluding your data), is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except for the limited license described above.
9. Warranties and Disclaimers
We warrant that:
- We have the right to provide the Service
- We will provide the Service with reasonable skill and care
However, the Service is provided "as is" and "as available." We disclaim all other warranties, including:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement
- That the Service will be uninterrupted or error-free
- That the Service will meet your specific requirements
- That AI-generated results will be accurate or suitable for your purposes
10. Limitation of Liability
- To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits.
- Our total liability will not exceed the amounts paid by you for the Service in the twelve months preceding the incident giving rise to the liability.
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Finland. Any disputes will be subject to the exclusive jurisdiction of the courts of Finland.
13. Changes to Terms
We may modify these Terms from time to time. We will notify you of any material changes at least 30 days before they become effective. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.
14. Contact Information
For questions about these Terms, please contact us at:
Grew Oy / Superlines
Helsinki, Finland
Email: hello@superlines.io