1. Acceptance of Terms

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By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

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2. Service Description

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Superlines is a SaaS platform that provides AI-powered marketing analytics services. The Service includes:

• Analysis of marketing data using artificial intelligence
• Integration with third-party marketing platforms and data sources
• Generation of marketing insights and recommendations
• Access to our web interface

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3. License and Use Rights

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We grant you a limited, non-exclusive, non-transferable, revocable license to:

• Access and use the Service for your internal business purposes
• Connect your marketing data sources to the Service
• Generate and export reports and insights

You may not:

• License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Service
• Modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Service
• Access the Service to build a competing product or service
• Use the Service in any way that violates applicable laws or regulations

4. Data Rights and Privacy

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TL;DR

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You (the user) own all data you provide to the platform. However, by using the service, you grant us permission to process and analyze that data so we can operate and improve Superlines (for example, generating reports, AI insights, etc.). We may also aggregate and anonymize your data so it cannot be traced back to you. We use this anonymized data to create benchmarks, industry-wide insights, and reports for our app’s analysis section and our own marketing. We protect your data in accordance with our Privacy Policy and laws such as the GDPR, and we only share it in aggregated form or when necessary to provide the service.

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4.1 Ownership and License

• You retain all rights to your data. By using the Service, you grant us a license to process your data as necessary to provide the Service.
• We will handle your data in accordance with our Privacy Policy and applicable data protection laws, including GDPR.
• You represent and warrant that you have the right to share any data you provide and that your use of the Service will not violate any third-party rights or applicable laws.

By submitting or making User Data available to the Service (including, but not limited to, brand descriptions, prompt queries, marketing data, or other user-generated content), you grant us a non-exclusive, worldwide, royalty-free license to use, process, store, reproduce, modify, create derivative works, and analyze such User Data solely to the extent necessary to (a) provide, maintain, and improve the Service; (b) develop new features, analysis, and insights; and (c) create aggregated or anonymized data ("Aggregated Data") as described below.

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4.2 Aggregated and Anonymized Data

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You agree that we may compile Aggregated Data based on User Data and data from other customers. "Aggregated Data" means data that is de-identified or otherwise anonymized so it does not identify you, your employees, your customers, or any individual, directly or by reference to other available information.We reserve the right to use, distribute, and share such Aggregated Data at our discretion for lawful purposes, including for product improvements, industry benchmarking, marketing insights, and statistical analysis, provided that such Aggregated Data does not reveal any of your Confidential Information or any personally identifiable information.

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4.3 Compliance With Privacy Laws

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We will handle and protect User Data in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

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You represent and warrant that you have all necessary rights and consents to provide any User Data to the Service and that your provision of User Data will not violate any third-party rights or applicable laws.

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4.4 Data Processing and Background Operations

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The Service may process your data using background operations to generate insights and recommendations without user intervention. This background processing may include scheduled analysis, data aggregation, model training, and insight generation. The results of these background operations will be made available to you through the Service interface when complete.

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4.5 Data Protection and Security

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We will implement commercially reasonable technical and organizational measures to protect User Data against unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration, or disclosure.In the event of any security incident involving your User Data, we will notify you in accordance with applicable law.

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5. AI Services and Third-Party Integrations

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5.1 Artificial Intelligence Services

The Service utilizes artificial intelligence services from providers including Google (Gemini models), OpenAI, Anthropic, and Mistral. The specific AI models and their use cases include:

• Google Gemini models (including gemini-1.5-pro and gemini-2.0-flash): Used for generating marketing insights, recommendations, keyword research, content analysis, and competitive intelligence.

• OpenAI models: Used for text generation, content analysis, and semantic search capabilities.

• Anthropic Claude models: Used for analyzing marketing data and generating detailed recommendations.

• Mistral models: Used for additional language processing and analysis capabilities.

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You acknowledge that:

• AI-generated content may not always be accurate or complete.

• We do not guarantee the availability or performance of third-party AI services.

• The Service may be affected by changes or disruptions in third-party services.

• Use of AI services is subject to their respective terms and conditions.

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5.2 Third-Party Data and Integration Services

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The Service integrates with various third-party data providers and services including:

• DataForSEO: For search engine data, keyword research, and SEO analytics

• PostHog: For user behavior analytics and event tracking

• Slack: For notifications and team communications

• Microsoft Teams: For notifications and team communications

• HubSpot: For customer relationship management integration

• Google services (Google Analytics, Google Ads, Google Search Console): For marketing data collection and analysis

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These integrations are subject to the terms and policies of their respective providers. We are not responsible for the availability, accuracy, or practices of these third-party services.

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6. Fees and Payment

• You agree to pay all fees according to the pricing plan you select.
• Fees are non-refundable except as required by law.
• We may change our fees upon 30 days' notice.
• Late payments may result in service suspension.

7. Confidentiality

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7.1 Definition of Confidential Information

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"Confidential Information" includes all non-public information disclosed by either party to the other, such as business plans, technical data, and customer information, but excludes any information that has been aggregated and anonymized in accordance with Section 4.2.

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7.2 Protection of Confidential Information

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Each party agrees to:

• Protect the other party's Confidential Information with the same care it uses for its own similar information (and at least reasonable care).

• Not disclose Confidential Information to any third party except as necessary to provide the Service.

• Return or destroy Confidential Information upon termination of these Terms, except as otherwise required to comply with legal or regulatory obligations.

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8. Intellectual Property

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The Service, including all software, algorithms, designs, and content (excluding your data), is owned by us and protected by intellectual property laws. These Terms do not grant you any rights to our intellectual property except for the limited license described above.

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9. Warranties and Disclaimers

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We warrant that:

• We have the right to provide the Service
• We will provide the Service with reasonable skill and care

However, the Service is provided "as is" and "as available." We disclaim all other warranties, including:

• Warranties of merchantability, fitness for a particular purpose, and non-infringement
• That the Service will be uninterrupted or error-free
• That the Service will meet your specific requirements
• That AI-generated results will be accurate or suitable for your purposes

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10. Limitation of Liability

• To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits.
• Our total liability will not exceed the amounts paid by you for the Service in the twelve months preceding the incident giving rise to the liability.

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12. Governing Law and Jurisdiction

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These Terms shall be governed by and construed in accordance with the laws of Finland. Any disputes will be subject to the exclusive jurisdiction of the courts of Finland.

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13. Changes to Terms

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We may modify these Terms from time to time. We will notify you of any material changes at least 30 days before they become effective. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

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14. Contact Information

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For questions about these Terms, please contact us at:

Grew Oy / Superlines
Helsinki, Finland

Email: hello@superlines.io