Frequently asked questions

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What is Generative Engine Optimization (GEO)?
If traditional SEO is about getting to the top of Google’s results, GEO is about getting mentioned and cited by AI as an authoritative source. And with AI-driven search rapidly gaining traction (ChatGPT now handles over 10 million queries per day, even surpassing Bing in traffic), GEO has quickly become critical for businesses that don’t want to be invisible in this new search market. After all, if an AI assistant can’t find or won’t mention your brand, it’s as if you don’t exist to a whole segment of potential customers.
Why is AI search optimization important for my business?
AI search engines are rapidly becoming a primary way people find information, products, and services. If your brand isn’t optimized for AI platforms, you risk missing out on significant traffic and potential customers. GEO helps your business stay competitive by ensuring your content is visible where your audience is searching.
Can I add my own queries to the AI Search Tracker
Yes! That's exactly how Superlines works. We create 5 initial queries to get you started but you can add, modify, or delete them!
How does Superlines work?
Superlines actively engages in systematic, large-scale conversations to track your brand’s visibility in AI search results. By understanding your business, industry, competition, and target audience, Superlines interacts with AI chats like ChatGPT, Gemini, Perplexity, and others—just as real customers would. We ask the same questions and conduct conversations that potential buyers have when searching for solutions and comparing services, analyzing responses across different LLM models. This allows you to see where your brand appears, how often it is mentioned, and whether you’re truly part of the AI-driven conversation.
What kind of insights does Superlines provide?
Superlines provides real-time AI search visibility insights, helping you understand how your brand is perceived across AI chats like ChatGPT, Gemini, Perplexity, Claude and Mistral. You can track your brand’s share of voice to measure how often it is mentioned in AI-generated search results, monitor citations and mentions to see where and how AI platforms reference your brand, and compare your visibility against competitors. Additionally, Superlines allows you to analyze trends over time, helping you understand how your AI presence evolves. By providing these insights, Superlines enables you to monitor and improve your AI search positioning with data-driven decisions.
Which AI chats does Superlines track?
Superlines tracks brand visibility across leading AI chats, including OpenAI’s ChatGPT, Google’s Gemini, Perplexity, Claude, and Mistral. Inside these AI chats, we analyze responses from the most widely used large language models (LLMs) to provide accurate tracking and insights. We continuously expand our coverage to ensure you stay ahead in AI-driven search results.
Do I need to integrate something to use the Generative Engine Optimization tool?
No, you can skip all integrations during onboarding. Superlines uses integrations for other features, such as the AI Chat, and you can always add integrations later from the "Integrations" section.
How does Superlines help improve my AI search visibility?
Superlines offers continuous monitoring of your brand's visibility across AI chats such as ChatGPT, Gemini, Claude, Mistral, and Perplexity. It tracks competitor rankings, identifies content gaps, and provides data points that can help you gain more visibility and optimize your marketing strategy.
Can Superlines track AI search results for businesses outside of Europe?
Absolutely! Superlines tracks businesses worldwide, regardless of location. AI search results can vary based on geolocation, which is why we’ve built location-based tracking into our system. You can adjust the location settings within Superlines to see how AI-generated search results differ by country. While our website is currently localized for three languages, our software is not limited to specific regions—Superlines provides global AI search visibility tracking.
What results can I expect from using Superlines?
With Superlines, you can expect comprehensive tracking of your brand’s AI search presence, detailed insights into competitor strategies, and clear recommendations on how to improve your visibility across AI platforms. While full automation of optimization steps is in development, Superlines already equips your team with the data and direction needed to stay ahead in the growing AI search landscape.
Who is behind Superlines?
Superlines was founded in Helsinki, Finland by experienced professional within marketing, data and AI. Our mission is to empower businesses to thrive in the AI era. We simplify the complexity of AI search optimization, ensuring your brand is ready for what’s next. Superlines is more than just another AI tool—we are your partner in building future-proof growth. See our About Us page for more info.
How does Superlines incorporate user feedback?
Superlines values user feedback and regularly incorporates it into our product development process. We strive to continuously improve our solution based on the needs and suggestions of our users. Please reach out through the Contact Us page or message support@superlines.io if you have a suggestion! The message will be delivered to the founders and it will be read.
How does Superlines utilize real-time data?
Superlines utilizes real-time data from AI chats by actively conducting conversations and monitoring brand mentions across platforms like ChatGPT, Gemini, and Perplexity. Additionally, if you integrate Google Analytics or other data sources, you can more out of the Superlines' other features.
What support and resources are available for Superlines users?
Superlines offers a variety of support resources, including a comprehensive knowledge base, tutorials, and customer support via chat and email to assist users in maximising their experience.
How can Superlines help me optimize my marketing budget?
Superlines continuously monitors your marketing spend, identifying areas where you can adjust budgets for better performance. It provides recommendations like pausing underperforming campaigns or reallocating resources to maximize ROI.
What is Superlines?
Superlines is an AI-powered marketing platform designed to simplify and automate marketing data analysis for marketing teams. It delivers actionable recommendations, helping you save time, reduce costs, and improve campaign performance. Superlines works in the background 24/7, processing marketing data to uncover growth opportunities in real-time. Reaching your marketing goals has never been easier!
Is Generative Engine Optimization different from SEO?
Yes. While SEO focuses on optimizing your content for traditional search engines, GEO is designed for AI platforms that generate search results differently. GEO ensures that your content is structured and presented in a way that AI models can easily understand and prioritize.
When will Superlines offer automated optimization steps?
We are actively building the capability to provide automated, actionable steps for improving your AI search visibility. This feature is coming soon and will ensure that Superlines not only tracks your presence but also guides you in optimizing it effortlessly.
Can Superlines be customized to my business needs?
Superlines is customized to your unique context by default. For example, our Brand Hub includes key information about your business, such as goals, strategy, and competitors, ensuring that all insights and recommendations are tailored to your brand. As you use Superlines, it will also learn which actions align best with your business, delivering more impactful results.
What are the pricing plans for Superlines?
Superlines offers several pricing plans to accommodate different team sizes and needs. You can find detailed information about our pricing on our website or by contacting us, we are sure to have a plan that suits your need.
Who is Superlines made for?
Superlines is built with SME and enterprise marketing teams in mind but works great for solo entrepreneurs too. We offer tiered pricing and feature sets tailored to your specific needs.
Is Superlines suitable for my business size?
Yes. Superlines is designed to serve businesses of all sizes—from startups and SMBs to large enterprises. Our platform scales with your needs, providing the right tools to enhance AI search visibility at every stage of growth.
How does Superlines deliver insights to my team?
Superlines adapts to your team’s workflow. You can use Superlines through Slack or Teams, receive recommendations via email, or log into the platform—whichever works best for your team! You can manage and customize the delivery method yourself in the Superlines settings.
Is my data secure with Superlines?
Yes, Superlines takes data security very seriously. We implement industry-standard security measures to ensure that your data is protected and only accessible to authorized users. We comply with GDPR and other privacy regulations. For more details, visit our Privacy Policy.
Does Superlines integrate with other marketing tools?
Yes, Superlines integrates with most popular marketing tools and platforms, enabling seamless data flow and better utilization of data in marketing. Superlines also leverages open or purchased data, such as SEO and Page Speed data, to enhance your brand’s analytics.
Does Superlines offer a free trial or demo?
Yes, we always offer a trial period so you can see if Superlines is the right tool for you. We also offer live demos with real humans! Contact us to schedule one and learn more.
Can Superlines assist with campaign prioritization or decision-making?
Yes, Superlines uses data-driven insights to help you prioritize campaigns and make better marketing decisions. Its AI Agent evaluates performance trends, competitor actions, and budget allocations to identify which campaigns will deliver the most impact.
How can I get started with Superlines?
Getting started is easy. Simply sign up, add your website, and let Superlines begin analyzing your AI search presence. Our platform guides you through the setup process, ensuring you start seeing insights quickly. Contact us today to begin your journey to AI search visibility!
What are the benefits of using Superlines for marketing teams?
With Superlines, businesses can track and improve their brand’s visibility in AI-Chat search results through Generative Engine Optimization (GEO). Superlines helps you monitor where your brand is mentioned across AI Chats like ChatGPT, Gemini, and Perplexity, compare your presence against competitors, and analyze share of voice over time. By providing clear insights into citations, mentions, and AI search trends, Superlines enables you to take control of your AI search visibility and improve discoverability in this new search era.
Which AI platforms does Superlines monitor?
Superlines currently monitors brand visibility across multiple AI platforms, including ChatGPT, Gemini, Perplexity, Claude, and more. We continuously expand our coverage to ensure you stay ahead in AI-driven search results.
What makes Superlines unique?
Superlines skips the traditional dashboard step and goes straight to action, delivering insights where your team already works—Slack, Teams, or email. Its proprietary AI Agent is built specifically for marketing, ensuring the recommendations are always actionable and tailored to your brand. Superlines doesn’t just analyze data; it drives results.
How is Superlines different from a general Large Language Model or GPT?
Our AI agents continuously track GEO performance, detect emerging trends, and provide clear instructions for content creation, optimization, and competitive positioning. Superlines is one of the first platforms solely built for marketing and growth teams to offer GEO visibility, ensuring your business stays ahead as AI search evolves. Unlike traditional tools, Superlines automates complex analysis and delivers ready-to-execute tasks tailored to your business — ensuring every action you take drives measurable results.
How does Superlines integrate with my existing tools?
Superlines integrates with popular tools like PostHog, Google Analytics, Google Search Console, and more. Our solution ensures seamless data flow, allowing you to track and improve your AI search performance without disrupting your current setup.
What’s the difference between GEO & GSO, and does Superlines do both?
GEO (Generative Engine Optimization) ensures that AI-driven search engines understand and index your content correctly, making it more likely to appear in AI-generated results. GSO (Generative Search Optimization) focuses on tracking how AI search models rank and display your brand when users search for your industry or competitors. Superlines is the only solution that helps businesses with both—ensuring brands are not only found but also ranked correctly in AI-generated search results.